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Salesforce CRT-211 (Certification Preparation for Advanced Administrator) Certification Exam is a highly sought-after certification exam that validates the advanced skills and knowledge of a Salesforce Administrator. CRT-211 exam is designed specifically for individuals with deep knowledge and hands-on experience in Salesforce administration, who are seeking to further enhance their skills and credibility in the industry.
Salesforce CRT-211 is a certification exam designed for individuals who want to become advanced administrators in the Salesforce ecosystem. CRT-211 exam aims to test the candidate's expertise and knowledge in administering and managing Salesforce products and services. Certification Preparation for Advanced Administrator certification is ideal for professionals who have already obtained the Salesforce Administrator certification and want to advance their skills and knowledge in the Salesforce platform.
Salesforce CRT-211 Exam Syllabus Topics:
| Topic |
Details |
| Topic 1 |
- Sales, Service, and Content Applications
- Automation, Change Management, and Auditing
|
| Topic 2 |
- Service Cloud Console Toolkit
- Change Management Options
|
| Topic 3 |
- Data Quality Features and Policies
- Determining Appropriate Sharing Solutions
|
| Topic 4 |
- Products, Price Books, Schedules, and Quotes
- Salesforce Security and Custom Objects
|
| Topic 5 |
- Process Automation Tools and Best Practices
- Content Management
- Report Types
- Dashboards
|
| Topic 6 |
- Auditing and Monitoring
- Data Relationships
- Creating Reports
|
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Salesforce Certification Preparation for Advanced Administrator Sample Questions (Q155-Q160):
NEW QUESTION # 155
When should an administrator consider when using Person Accounts'
- A. In a business model that needs a separate Contact and Account to be included on all Case records submitted.
- B. In a B2C business model and the consumer is the intended recipient of sates and marketing attention.
- C. In a B2B business model and is selling to the primary contact at a business organization.
- D. In a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts.
Answer: B
Explanation:
An administrator should consider using Person Accounts when they have a B2C business model and the consumer is the intended recipient of sales and marketing attention. Person Accounts allow administrators to store information about individual consumers without requiring a separate account record for each contact.
References: https://help.salesforce.com/s/articleView?id=sf.account_person_behavior.htm&type=5
NEW QUESTION # 156
The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app and allows users to optionally use it to log in. The administrator would now like to look at how many users have successfully used it since it was rolled out.
What are two ways the administrator can get this information?
Choose 2 answers
- A. The order of flow execution is unpredictabl
- B. Open the Login Access Policies in Setup which shows how many users are using MFA.
- C. Create a new view in Identity Verification History, specifying Method.
- D. Run a session setting report, specifying login methods by user.
Answer: A
NEW QUESTION # 157
Which two options are allowed with Territory Management and the territory hierarchy, but NOT with the standard Role Hierarchy? Choose 2 answers
- A. Grant access to records regardless of ownership.
- B. Allow visibility into direct reports' records for management.
- C. Allow multiple forecasts for each user.
- D. Grant access to related records based on account sharing.
Answer: C,D
NEW QUESTION # 158
An administrator is asked to create a report to calculate the year-over-year changed in the dollar amount of a company's opportunities.
What reporting tool should be used to complete this request?
- A. A row-level formula to compare amounts grouped by year.
- B. A custom summary formula with PARENTGROUPVAL function
- C. A joined report with two report blocks for each year
- D. A custom summary formula with the PREVGROUPVAL function.
Answer: D
Explanation:
A custom summary formula is a formula that calculates values from summary fields in reports such as sums, averages, counts, etc. Custom summary formulas can use functions such as PREVGROUPVAL which returns the value of a field from the previous row at the same grouping level. By using a custom summary formula with the PREVGROUPVAL function, an administrator can create a report to calculate the year-over-year change in the dollar amount of a company's opportunities by subtracting the amount from the previous year from the amount from the current year and dividing by the amount from the previous year. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_builder_summary_formulas.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.reports_builder_functions.htm&type=5
NEW QUESTION # 159
AW Computing it running a special bundle deal on monitors and keyboards. Normally, discounts need VP approval, but this special bundle is pre-approved.
What should the administrator recommend for these requirements?
- A. Enable Subscriptions.
- B. Create a separate price book.
- C. Remove the approval process.
- D. Implement CPQ.
Answer: D
NEW QUESTION # 160
......
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